Netsuite ERP Greenstep

You deserve a properly configured NetSuite setup

Don't settle for less! What are the signs that you might have to re-configure your NetSuite? How can you improve your NetSuite speed?

The configuration should improve your processes, not slow them down

NetSuite is used by almost 40 000 companies globally, making it one of the most popular ERP systems. But the blessing and the curse of NetSuite is that you can implement it in so many different ways. And when done incorrectly, it can have profound business impacts ranging from slow load times to incorrect postings and ultimately poor accounting.

Settling for an improper NetSuite configuration is not recommended. A proper configuration is what your company deserves. The configuration should improve your processes, not slow them down.

If you think that your NetSuite could be improved, we'd gladly have a look at your setup and bring our best practices to it!



Signs that you might have to re-configure your NetSuite

  • Your NetSuite records take tens of seconds to load
  • Your NetSuite setup is generating incorrect data
  • Your business processes take far too long in NetSuite
  • You're not getting the full value of NetSuite

We’ve helped lots of customers who have implemented NetSuite elsewhere to optimize their configuration. In a few cases we’ve had to tear down the initial implementation and rebuild it to make it more reasonable and effective.

In one case there were obvious errors in inventory adjustments caused by custom scripts, causing the company to have a mess in the database, and incorrect financial numbers. We were able to fix this but wish the client had contacted us earlier.

To improve your NetSuite speed, start with the following:

  • Identify what's causing your NetSuite to load slowly
    Assuming you are a NetSuite administrator, you can have a look at the customization tab and navigate to scripts. In that page you will see all the record types that you have and next to that you will see how many scripts and workflows are associated with those records. Look for those that have the most scripts and workflows – this will be a great place to start. The Suite Cloud Performance monitor will also show you data that can guide you in the right direction of what needs to be improved. What we could help with is to analyze your setup and try to find which scripts and workflows can be combined to receive the same result.
  • Improve your scripts and workflows
    It's common that companies gradually develop their NetSuite processes, but if done without considering the system as a whole it can lead to a very complicated scripted environment. Some scripts may be overlapping, or they may be conflicting in some way generating problems. Having fewer scripts will decrease the load on the server and improve the load time of those records. Evaluate if all actions in the scripts and workflows are necessary and try to combine the remaining ones.
  • Re-Schedule performance heavy tasks
    When you have a lot of users on the same NetSuite at the same time, it will slow down the performance for all users. You don’t necessarily have to decrease the amount of users, but it might be worthwhile to consider moving heavy processes such as large data imports or running large scripts to non-peak hours of work.

Use process mining to find out which processes can be improved

  • Export the logs
    NetSuite logs all actions, meaning that you can find out which processes take the most time for your user to complete manually. This data can be exported and analyzed using process mining tools.
  • Process mining visualization
    With the data exported to a warehouse and connected to PowerBI, we can conduct process mining and visualize the processes. We can then identify outliers and slow processes that need to be improved.
  • Process improvement
    Based on the process mining findings, we can identify areas that need improvement. The improvement work is then conducted in your NetSuite in cooperation with you.