In a more competitive market, even small things can make the difference between success and failure. Efficient processes and operating models are the key to competitiveness and cost-effectiveness. Companies that can outperform their customers' expectations on a daily basis will outperform their competitors, while inefficiencies in their processes will undermine competitiveness and create unnecessary costs.
What is process mining?
Every day, hundreds of small decisions and choices are made in the processes that are behind every customer experience and success. To help standardise, streamline and automate these processes, there is a solution called Process mining.
Process mining is a technology that assesses the performance of an organisation's processes through systematic analysis. Automated analysis examines processes from start to finish, identifying bottlenecks and other areas for improvement and even suggesting corrective actions. This helps you to understand how processes can be improved and the impact this will have on your business.
The benefits of process mining to your business
Confidence to manage complexities
Managing and developing complex processes is impossible without a factually accurate understanding of how the process actually works. By translating complex processes into visual process diagrams, you can manage them with confidence.
Efficiency in processes and operations
Utilising a higher level of automation will reduce manual work and ensure smooth operations. Workers spend less time investigating errors and can concentrate on their work without distractions.
Keys to future success
Process mining brings more transparency to your company's operating models. You can predict and manage costs more accurately and achieve better business results.
What does process mining enable in practice?
Process mining frees up time from manual process control and management to grow your business.
- 100% fact-based visibility into your processes
- Identify inefficient processes and benchmark across your organisation
- Easily prioritise development tasks according to urgency
- Better understand complex business processes
- Identify best practices across your organisation and replicate them elsewhere
- Easily share findings across your organisation
Process mining reduces the resources and time spent on analysing and optimising processes, revealing areas for improvement more quickly and cost-effectively.
Typical uses of process mining
- Identifying process variations and increasing process efficiency
- Intelligent automation - increasing the level of automation and identifying and prioritising automation targets
- Ensuring process compliance/audits
- KPI metrics - monitoring process metrics and understanding root causes
- Defining and developing customer paths
- IT projects - automatic mapping of existing processes and post-implementation monitoring and roll-out of new approach
- Sustainability - process optimisation based on carbon footprint
- Mergers and acquisitions - comparing processes and understanding differences, for example during company integrations
- Change management - change situations can be difficult and managing them with data will accelerate change and ensure success
Starting process mining with Greenstep is effortless
When you want to improve the efficiency of your organisation and increase your company's profitability, process mining can bring you a lot of benefits. With Greenstep, starting process mining is straightforward - all you need to do at this stage is to contact us.
We start working together by identifying your business baseline and the objectives we are working towards. The project starts with a joint workshop to help both parties understand the project's starting point. As a result of our joint work, we will find clear objectives and metrics for the successful implementation of the project.
When you want your business to run more efficiently and your business processes to run more smoothly, contact us.